Top 5 Symplr Alternatives for 2025

Healthcare companies require provider credentialing, compliance, and workforce logistics to manage their operations. To effectively do this, they depend on credentialing systems like Symplr.

Symplr has long been a go-to solution for many organizations, offering a suite of tools tailored to these needs. However, as the industry evolves, so do the requirements of healthcare providers, leading many to seek alternatives that offer advanced features, better user experiences, and more responsive support. 

If you’re evaluating Symplr but want to see how it stacks up against other credentialing and compliance solutions, this guide gives you the essentials:

• An overview of Symplr and where it fits
• Buyer scenarios where you may need an alternative
• Five leading competitors with unique advantages
• Expanded comparison table and evaluation checklist

Let’s get right in.

How we evaluated Symplr alternatives (2025 buyer criteria)

To keep this comparison fair and 2025-ready, each vendor was evaluated against the same set of criteria that healthcare operations leaders consistently prioritize:

• Automation depth: Coverage of credentialing workflows, PSV, roster reconciliation, renewables, and alerts
• Integrations: APIs, webhooks, and support for CAQH, PECOS, NPPES, SSO/SCIM, EHR/RCM systems
• Compliance & trust: NCQA CVO status, SOC 2/HITRUST certifications, audit trails, and monitoring capabilities
• Speed & accuracy: Credentialing turnaround times, first-pass enrollment rates, and real-time monitoring
• Licensing at scale: Support for 50-state licensing, IMLC, DEA/CSR registrations, and renewals
• Admin UX: Dashboards, bulk actions, user visibility, and ease of adoption
• Pricing & scalability: Fit for small practices, health systems, and large enterprise organizations

By applying these criteria, you can quickly match platform strengths to your own organizational needs.

What is Symplr?

Symplr is a cloud-based healthcare governance, risk management, and compliance (GRC) software platform designed to streamline various administrative processes within healthcare organizations.

Below is a brief overview of Symplr:

Focus: Governance, risk management, compliance, and provider credentialing

Where it fits: Hospitals and large health systems needing workforce logistics plus compliance

Standout: Broad suite of compliance and vendor management tools

Key functions:

• Workforce Management: Scheduling, shift management, overtime monitoring
• Credentialing: Automated verification, provider enrollment
• Compliance Tracking: HIPAA, OSHA, and policy management
• Vendor & Contract Management: Ensures third-party compliance and centralizes agreements

Pros of using Symplr

• The platform simplifies attendance tracking, payroll processes, and credentialing workflows, saving time for HR teams and administrators
• It can store all provider data in one secure location, with features like multi-factor authentication enhancing security
• User-friendly interface with intuitive navigation
• Regular updates incorporating user feedback

Cons of using Symplr

• Some users report slow performance during peak hours.
• Feedback from G2 ratings indicates inconsistent customer service, with some users experiencing rude interactions or slow resolutions to support requests
• Several reviewers feel the interface could use a refresh to make navigation more intuitive and visually appealing
• While Symplr offers robust reporting capabilities, creating custom reports can be lengthy and complicated for users unfamiliar with the system
• The appearance of unused features in certain modules creates unnecessary confusion for users who haven't purchased the full package

Pricing

Symplr offers customized pricing based on the specific solutions and scale required by an organization. Only available upon request.

Why look for Symplr alternatives?

While Symplr provides a robust set of tools for healthcare administration, organizations may seek alternatives due to:

• Performance Issues: Reports of slow system response times
• Customer Support: Inconsistent experiences with support services
• Complexity: Some features may have a steep learning curve
• Cost Considerations: Budget constraints prompting the search for more cost-effective solutions

Top 5 Symplr alternatives in 2025

1. Assured (the best alternative to Symplr)

Assured is an all-in-one provider management solution tailored for healthcare organizations. It is designed to streamline critical processes, including licensing, credentialing, payor enrollment, and network management. 

• Unique angle: A full-stack platform combining licensing, credentialing, payer enrollment, and network monitoring in one system
• Best for: Healthcare organizations needing automation across the full provider lifecycle 
• Standout automations: PSV automation; CAQH/PECOS sync; delegated roster consolidation; license/OIG/SAM monitoring; renewal triggers
• Integrations: APIs/webhooks; EHR/RCM; CAQH, PECOS, NPPES
• Compliance: NCQA-certified CVO, SOC 2, HITRUST
• Limits to note: Complex custom workflows may need implementation support; smaller orgs may face a learning curve

Pricing:  Custom pricing based on organizational needs and scale. Only available upon request. However, you can book a free demo here.

The Assured advantage

Unlike point solutions that only handle scheduling, reporting, or compliance training, Assured unifies the entire provider management lifecycle:

• One platform, many functions: Licensing, credentialing, payer enrollment, and continuous network monitoring
• Automation-first: PSV, roster reconciliation, CAQH/PECOS sync, all streamlined
• Compliance you can trust: NCQA, SOC 2, and HITRUST certifications
• Scalable across orgs: From small provider groups to national health systems

This makes Assured more than just another Symplr competitor; it’s a future-proofed solution for automated credentialing and compliance.

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2. QGenda

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QGenda specializes in workforce management, offering solutions for provider scheduling, credentialing, and analytics. 

Its platform helps healthcare organizations optimize staff utilization and ensure compliance with credentialing requirements.

• Unique angle: A scheduling-first platform that combines workforce optimization with credentialing
• Best for: Hospitals and health systems focusing on scheduling efficiency
• Standout automations: Automated provider/nurse scheduling; credentialing workflows; payer enrollment tracking
• Integrations: HRIS, EHR, clinical communication systems
• Compliance: Supports credentialing requirements within scheduling systems

Pros of using QGenda:

• Many users appreciate Qgenda's intuitive design, which makes navigation and schedule management straightforward.​
• The automated scheduling feature is praised for saving time and reducing errors in complex scheduling scenarios.​
• Users report positive experiences with Qgenda's support team, noting their helpfulness and responsiveness.​

Cons of using QGenda:

• Some users mention that the platform's extensive features can be overwhelming initially, requiring time to learn and adapt.​
• A few reviews indicate that specific customization options are limited, which can be restrictive for organizations with unique scheduling needs.​

3. MD-Staff by ASM

MD-Staff, developed by Applied Statistics & Management, Inc., is a comprehensive, cloud-based credentialing and provider information management platform designed to streamline healthcare operations. 

Its features include automated workflows, real-time tracking, and robust reporting capabilities. 

• Unique angle: Built for credentialing depth and reporting, with a modular design for customization
• Best for: Organizations prioritizing detailed provider credentialing and privileging
• Standout automations: PSV automation; privileging; peer review support; enrollment management
• Integrations: EHR, HR, payroll tools; Microsoft Office/Adobe PDF reporting
• Compliance: Centralized verification organization (CVO) services

Pros of using MD-Staff:

• The platform has an intuitive and user-friendly interface, allowing staff to navigate and utilize the software with minimal training
• It supports seamless integration with other systems such as electronic health records (EHRs), human resources (HR) software, and payroll tools
• Users can access MD-Staff features and information from mobile devices, allowing for on-the-go access to critical data and functionalities
• They provide exceptional customer support to assist users with any technical issues or questions they may have

Cons of using MD-Staff::

• Some users find the software’s customization options limited, potentially not catering to highly specific or unique workflows without further development
• Despite its user-friendly design, there is a slight learning curve for new users unfamiliar with similar software solutions
• MD-Staff’s pricing may be a significant consideration for smaller healthcare organizations with limited budgets

4. Verisys

Verisys offers comprehensive credentialing and provider data management solutions. Its platform ensures compliance and reduces risk by providing verified data and continuous monitoring of healthcare providers.

• Unique angle: A compliance monitoring specialist platform with one of the most comprehensive exclusion and sanctions databases
• Best for: Organizations prioritizing continuous monitoring and risk mitigation
• Standout automations: FACIS® database access; real-time license verification; provider directory management
• Integrations: Limited compared to peers
• Compliance: Strong in exclusions monitoring and real-time eligibility screening

Pros of using Verisys:

• Verisys streamlines processes such as OIG and OFAC searches, improving compliance efficiency
• The platform is known to excel in provider database collection and document management
• It is intuitive and straightforward to navigate
• They have a strong customer support system
• It gives reliable and detailed information, which helps with decision-making

Cons of using Verisys:

• It has limited integrations
• It needs better customization
• Support can be slow during busy periods
• The layout can be confusing or hard to read

5. MedTrainer

MedTrainer offers a combination of credentialing tools and compliance training. It’s especially useful for healthcare organizations that want a centralized system to manage provider credentials and keep up with training requirements.

By automating credentialing tasks and integrating a built-in learning management system (LMS), MedTrainer helps teams stay on top of regulatory updates without juggling multiple platforms.

• Unique angle: The only platform that combines credentialing with a built-in LMS for compliance training
• Best for: Teams that want credentialing + training in one system
• Standout automations: LMS courses; credentialing lifecycle management; incident reporting; safety plan builder
• Integrations: Policy and document management systems
• Compliance: Nearly 1,000 compliance courses (HIPAA, OSHA, CMS)

Pros of Medallion:

• All-in-one platform for credentialing and compliance training
• Simplifies regulatory tracking and audit prep
• Integrates well with most existing systems

Cons of Medallion:

• It can be time-consuming to set up for large organizations
• Reporting tools may feel limited for advanced needs

Comparison table

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Decision guide + scorecard

There isn’t a single “best” alternative; it all depends on your workflow, budget, and what’s slowing you down right now.

So, before choosing a Symplr alternative, ask:

1. Do you need scheduling efficiency, credentialing depth, or a full-stack solution?
2. Must the platform handle 50-state licensing, DEA/CSR?
3. What systems must it integrate with (EHR, HRIS, billing)?
4. Do you prioritize compliance monitoring or training?
5. What SLA (Service Level Agreement) and support levels do you require?

Scorecard

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Why Switch to Assured

Unlike Symplr, which leans heavily on workforce and compliance modules, Assured integrates all aspects of provider management into one system, including licensing, credentialing, payer enrollment, and ongoing network monitoring.

• Automation-First Approach: Assured reduces manual work through automated PSV, CAQH/PECOS sync, license renewals, and real-time roster reconciliation. This automation translates directly into faster credentialing times and reduced administrative overhead
• Compliance You Can Trust: As an NCQA-certified CVO and SOC 2/HITRUST-compliant platform, Assured ensures credentialing and enrollment processes meet the highest standards while keeping sensitive provider data secure
• Scalable Across Organizations: From small practices scaling to 50 providers to large health systems managing thousands, Assured adapts to growth with multi-state licensing, DEA/CSR support, and IMLC compact licensing
• Transparency and Speed: Where Symplr users often complain about performance issues and complex navigation, Assured prioritizes ease of adoption and real-time visibility, with most organizations seeing reductions in credentialing time by over 50%

Switching to Assured means moving from fragmented, compliance-heavy workflows to a streamlined, automation-driven platform built for modern healthcare operations.

Conclusion

Symplr is a solid option, but it’s not the only one. In 2025, platforms like MedTrainer, MD-Staff, Verisys, QGenda, and Assured are offering healthcare teams flexible, focused alternatives that can simplify operations without overcomplicating your tech stack.

If you're looking for a platform that’s streamlined, easy to adopt, and built specifically for modern credentialing workflows, Assured is at the top of the list. It’s especially great for teams that are tired of clunky systems and want to get things done faster.

See why more healthcare teams are switching to Assured: withassured.com

Sometimes, the simplest choice is also the smartest.